Discussing difficult topics at work: this is how you approach it safely

Sometimes you end up with something you'd rather not say. You are annoyed, feel excluded, or notice that something is chafing. Nevertheless, it remains silent. In this session, Bas Gemmink shows why it's important to have a conversation then. Because if you bottle up dissatisfaction or tension, it affects your job satisfaction. You will learn how to discuss difficult topics in a calm and clear way. And how to recognize and deal with resistance. Psychological safety does not start with the other person, but with yourself.

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What to expect?
- Recognizable practical examples from various work environments
- A concrete approach to discussing tensions
- Tips on asking questions, setting limits and dealing with resistance
- Reflect on your own communication in exciting situations

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